Fundamentals of Operations Management and Organizational Effectiveness

Previous Course Title: Operations Management: Topics in Organizational Effectiveness

This course provides a basic overview of nonprofit operations, exploring significant facets of management that are not currently addressed elsewhere in the CNM curriculum: organizational structure and staffing; human resource administration; information technology; and organizational performance management.

This intensive five-week course explores the following topics:

  • Introduction to nonprofit operations, organizational structures and staffing
  • Human resource administration
  • Aligning information technology with organizational mission
  • Organizational performance management

Learning Objectives

What you and your organization will gain from this course:

  • Recognize how nonprofit organizations are structured and staffed in general, and how operations are staffed according to the size and stage of an organization’s development
  • Recognize the fundamentals of human resource administration
  • Explain the importance of aligning information technology with an organization’s mission and how to utilize mission to guide IT decision-making

Required Text

All readings and learning resources will be provided on the course web site. No texts are required for purchase at this time.

Special features of this course:

  • A weekly Resource Center provides carefully tailored readings and other learning resources
  • “Studio” activities provide opportunities for new and experienced practitioners to cultivate practical skills
  • Original case studies and problem-based learning activities
  • In-depth weekly discussions on the real-life challenges and opportunities of operations management
  • Small class size with a maximum of 25 participants

This is an instructor-led course delivered entirely online. It is highly interactive and requires active participation on discussion boards and completion of assigned projects. We estimate spending an average of 8 – 10 hours per week on each Certificate in Nonprofit Management course. For this reason we highly recommend students participate in no more than two CNM courses at a time.

Note: This is a tech-enhanced course that requires access to Blackboard, a course management system used by UIC. In order to complete registration, you must submit proof of identity to secure your unique NetID (username).

Contact Hours: 40

 Section 0718
July 26 – August 29, 2018
Course Fee: $550
Instructor: Michelle Yanahan
Registration Deadline: Monday, July 23, 2018 at 11:59pm
Location: Online

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